POBOS, strong in psychological care
Complaints, negative feelings or stress reactions as a result of a shocking event or a psychosocial problem at work or in private life can persist for days, weeks or even months. They can seriously hinder those affected in their functioning. In order to provide these people with targeted support, advice and guidance, POBOS offers a comprehensive assistance programme. By making use of welfare services offered by POBOS, companies/organisations centralize well-being of their employees and fulfill their legal obligations, for example prevention of and support in (long-term) work disability. Depending on the reason for registration, POBOS appoints a recognised psychologist/psychotherapist or an experienced social worker. The use of a national network of local social workers limits travel and reduces waiting times to a strict minimum.
A traumatic event
Assistance programme after a shocking event
- POBOS urgency team: after an emergency call has been registered, an 'urgency psychologist' is appointed. He or she makes an appointment with the affected person(s) for psychological first aid that takes place within 3 hours (on location).
- Crisis intervention: after registration of an emergency call, a local psychologist is appointed. He or she makes an appointment with the person(s) involved for a first intake interview that takes place within 24 hours (on location).
- Psychotherapy (standard intervention): after registration of a call, a local psychologist is appointed. He/she makes an appointment with the person(s) involved for a first intake interview that takes place within 3 working days (in the private practice of the counsellor).
In most cases, the caller and/or the person in need of help immediately has an experienced psychologist on the line (telephone counselling). In all situations, there is a first telephone contact between the appointed local psychologist and the caller and/or person(s) in need within one hour after the registration of the request for help. A counselling cycle usually consists of maximum 3 to 5 counselling sessions. Extensions with additional conversations are possible. The 'evidence based' counselling can consist of individual sessions (face to face, telephone and/or digital counselling), group meetings (debriefing) or a combination of both.